Shapelily is exclusively available on https://www.shapelily.com/. By registering your email here, you'll be the first to know about new collections, restocks, and more.

Shapelily specializes in high-quality shapewear and comfortable dresses designed for women. Our products include shapewear for various body types, form-fitting dresses, and versatile clothing that helps enhance your natural shape while providing comfort and style.

We provide a detailed size guide on each product page to help you find the perfect fit. If you're unsure about which size to choose, please refer to the guide or contact our customer service team at [email protected] for assistance.

Shapelily uses premium, breathable fabrics that are soft, durable, and comfortable for daily wear. Our shapewear is designed to provide compression without compromising comfort, allowing for flexibility and movement.

To ensure the longevity of your Shapelily items:

● Hand wash with cold water or use a gentle cycle in your washing machine.

● Avoid using bleach or harsh detergents.

● Air dry flat and avoid tumble drying to prevent fabric damage.

We accept returns or exchanges within 30 days of purchase for eligible items. For more details on how to process a return or exchange, please refer to our Return & Refund page or contact [email protected].

You can track your order using the tracking number provided in your shipping confirmation email. Alternatively, visit our "Track Order" page and enter your order number and email address.

Shipping times vary based on location:

● Domestic orders (USA): 5-15 business days

● International orders: 7-20 business days

Please note that shipping times may be affected by holidays or other unforeseen events.

Yes, Shapelily ships to a wide range of countries. Shipping rates and delivery times will vary depending on your location. You can view the available shipping options at checkout.

You can request to cancel or modify your order if it has not yet been shipped. Please email [email protected] as soon as possible with your order number. Once your order has been shipped, cancellations are not possible, but you can initiate a return once the package arrives.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other popular payment methods. For more details, visit our "Payment Method" page.

If you receive a damaged or defective product, please contact us immediately at [email protected] with your order details and a photo of the item. We will arrange for a replacement or issue a refund.

You can reach our customer service team by emailing [email protected]. Our team will respond within 1-3 business days to assist you with any questions or concerns.

● Light Control or Smoothing: Everyday shapewear pieces that smooth trouble spots so you can feel confident and be comfortable during your daily activities.

● Medium Control or Shaping: Flexible control shapewear is made with stretchy high-quality fabrics that comfortably moves with your body while adding contours to your body.

● High Control or Sculpting: Firm control to provide even more contouring to your figure. Firm control shapewear is perfect for formal outfits like wedding dresses and evening gowns.

● How do I use a promotion/discount code?

It's easy! Simply enter your promotion code in the discount field during checkout, select "Apply" and the discount will be applied to your order.

● Can I use multiple discount codes at one time?

Sorry, but no. You can only use 1 discount code per order. However, you can use a discount code in conjunction with a gift card.

● My coupon code is not working,why?

If you are having difficulties with your coupon code please contact us as the code may no longer be valid or there are some limits to the code.