Privacy Policy

Expand All

1. Information Collection

At Shapelily ("we," "our," "us"), we are committed to safeguarding your privacy and ensuring your personal information is protected. This Privacy Policy outlines how we collect, use, store, and share your personal data when you visit or make a purchase from our website Shapelily.com. By using our website, you agree to the terms of this Privacy Policy.

1.1 Types of Data Collected

We may collect the following types of personal data:

● Identity Information: such as your name, email address, mailing address, and phone number;

● Transaction Data: including payment details, order history, and shopping preferences;

● Technical Data: such as your IP address, device type, browser type, and visit timestamp;

● Usage Data: information about how you use our website, including pages viewed and links clicked;

● Location Data: where applicable and with your consent, we may collect your geolocation to offer personalized services.

We collect information when you register on our site, place an order, subscribe to our newsletter, or participate in a survey.

1.2 Methods of Data Collection

We collect your data in the following ways:

● Direct Interaction: when you register on our website, place an order, fill out a form, or contact us;

● Automated Technologies: through cookies and other tracking technologies that automatically collect data as you browse our website;

● Third-Party Sources: data provided by our partners, payment processors, and social media platforms.

2. How We Use Your Information

We may use your personal data for the following purposes:

● Order Fulfillment: processing your orders, delivering products, and providing after-sales support;

● Customer Support: responding to your inquiries, complaints, and offering personalized assistance;

● Marketing: sending promotional materials, product updates, and special offers, provided you have consented to receive such communications;

● Website Improvement: analyzing usage patterns to enhance the website's functionality and user experience;

● Legal Compliance: complying with applicable laws and protecting our legal rights.

3. Information Sharing

We do not sell your personal information to third parties. However, we may share your data with the following service providers:

● Shipping Providers: to facilitate the delivery of your orders;

● Payment Processors: to securely handle payment transactions;

● Marketing Partners: to assist with advertising, analytics, and promotional campaigns;

● Legal Authorities: if required by law or in connection with legal claims.

4. Data Storage and Security

We use industry-standard security measures, including encryption and firewalls, to protect your personal information from unauthorized access, alteration, or disclosure. However, while we strive to protect your data, the transmission of information over the internet is not completely secure, and we cannot guarantee the security of your data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and to collect information about how you interact with it. Cookies help us:

● Remember your preferences and provide personalized content;

● Analyze traffic patterns and improve website functionality;

● Deliver targeted advertisements based on your interests.

5.1 Managing Cookies

Most web browsers allow you to manage or disable cookies. However, please note that disabling cookies may affect the functionality of certain parts of our website.

6. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or external retailers. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies before interacting with them.

7. Your Rights

You have the following rights regarding your personal information:

● Access: You can request a copy of the personal information we hold about you;

● Correction: You can update or correct inaccurate personal data;

● Deletion: You can request the deletion of your data, provided it is no longer necessary for legal or business purposes;

● Consent Withdrawal: You can withdraw consent for certain data uses (such as marketing communications) at any time;

● Opt-Out: You may opt-out of receiving promotional communications by clicking the "unsubscribe" link in any of our emails or contacting us directly.

8. Data Retention

We will retain your personal data only as long as it is necessary to fulfill the purposes for which it was collected or as required by law. The retention period may vary depending on the type of data.

9. Legal Basis and International Compliance

We process your personal data in accordance with applicable privacy laws, such as the General Data Protection Regulation (GDPR) for EU residents and the California Consumer Privacy Act (CCPA) for California residents. If you reside in the EU or other regions with data protection laws, you may have additional rights regarding your personal data.

10. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.

11. Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of any significant changes by posting the updated policy on our website and updating the "Effective Date" at the top of this page. We encourage you to review this policy periodically.